AskGene.com

If it happened, most likely the problem is a bad water inlet valve.  Unplug the power cord. To get access to the part, you have to remove the cabinet (read “How to remove the cabinet on Whirlpool or Kenmore direct drive washer”). The water inlet valve

is mounted to the rear panel on the right hand side. Remove wires from solenoids (one solenoid at a time) and check it for continuity. If there is no continuity, then the water inlet valve has to be replaced. Very often screens inside the water inlet valve got clogged with water deposits. In that case the water inlet valve has to be replaced too. The part number for the common, two port water inlet valve used on most Whirlpool and Kenmore direct drive washers is 285805

Now you can watch it on the video: How To Replace Washer Water Inlet Valve.