The most common cause of water leaks on the Whirlpool or Kenmore (with 110 prefix in the model number) direct drive washer is the water pump. After you remove the cabinet (read the post “How to remove the cabinet on Whirlpool or Kenmore direct drive washer”) at the bottom of the washer, in front (in the right rear corner on 1983 models and older) you’ll see the water pump
which is attached to the motor with two retainers. Using a flat screwdriver, unsnap the top retainer and the bottom retainer from the pump. Turn the top retainer 90°and pull it out of the slot in the drive motor. Grabbing the pump with both hands, pull it out of the drive motor shaft. Be careful when removing hoses as they may have water in them. Using pliers, slide the clamps on the hoses off the ports of the pump. Carefully remove the hoses. Hold the new pump with two ports facing your left and the four legs facing the washer. Push the top hose (large) on the top port and the bottom hose on the bottom port on the pump. Line up the flats on the pump bearing with the flats on the drive motor shaft (you can turn the drive motor shaft if needed). Push the pump on until the four legs are pressed up against the drive motor. Install the top retainer in the drive motor slot and turn it at 90°. Snap both retainers over the pump. Using pliers, slide the clamps on the hoses over the ports of the pump. The part number for the Whirlpool water pump 3363394 Assemble the cabinet back and you are ready to go.
Now you can watch it on the video: How To Replace Washer Water Pump.
5 responses so far ↓
Danull // Jun 19, 2008 at 11:21 pm
Gene,
I want to say thank you for this article.
I had a really bad water leak coming from my Kenmore 80 Series (110.26882500). Thought I was out a few hundred bucks and a few weeks waiting for somebody to repair it, easy. You inspired me to try it myself and encouraged my belief that based on the drip in the front/middle it was probably the water pump (when I tipped it backward I noticed the retainer was slightly wet, that helped).
Went out and purchased the water pump part at a parts store today and went through your instructions here. Anyhow the only way I deviated from your plan is that rather than take off the Cabinet (unfortunately I could not figure out how with the instructions on your other page…couldn’t find the screws and I have no idea what or where an end cap is), I just did all the work with the washer leaned back/propped (as Mick had suggested below).
Just fired the thing up and no water leak.
I really appreciate the help. Thank you very much!
-Danull
Greg // Oct 9, 2008 at 2:33 am
Thank you very much…you’ve saved me a service call that would have cost 5 times as much I’m sure.
Didn’t even need to take off the console…flipped it on its’ side and did all the work from underneath.
Thanks again,
-Greg
howie d // Apr 11, 2010 at 9:44 pm
so much help! i do not even know how much $$ this saved me. just had to pull a sock out of my pump, so did not spend a dime.
Lynne // Dec 8, 2011 at 9:10 pm
Thanks great information so easy to follow can fix machine now
Gene // Dec 9, 2011 at 6:20 pm
You are welcome. I’m glad it helped you. Thank you for stop by.
Gene.
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